Effective Date: 01-01-2025
1. Shipping Locations
- We currently ship to India.
- If your location is not within our shipping range, you will be notified at checkout.
2. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
- Processing times may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Methods and Delivery Time
- We offer standard and express shipping options.
- Estimated delivery times:
- Standard Shipping: 2-6 business days
- Express Shipping: 1-4 business days
- The product will be deliver within 3-5 days.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the shipping method, weight, and destination.
- Free shipping may be available for orders above 2500 amount.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order using the tracking link provided.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at support@pawanbook.online.
- We are not responsible for delays due to natural disasters, courier issues, or incorrect shipping details provided by the customer.
- If a shipment is lost, we will investigate with the courier before proceeding with a replacement or refund.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect order, please notify us within 2 days of delivery with supporting images.
- We will arrange for a replacement or refund based on the issue.
8. Change of Shipping Address
- Address changes can not there.
- Once the order is processed, we cannot provide modifications.
9. Contact Us
For any shipping and delivery inquiries, please contact:
PAWAN BOOK CENTER
GROUND FLOOR, 386/2, JUDGESCOLONY, R T NAGAR,
Bengaluru (Bangalore) Urban, Karnataka, 560032
support@pawanbook.online